Our Mission
Our mission is to deliver transformative, innovative language solutions by leveraging cutting-edge technology to bridge communication gaps and resonate deeply with diverse audiences worldwide.
Through our technologically advanced approach and unwavering commitment to quality and customer satisfaction, we facilitate a greater understanding and appreciation of democratic values, peace, and prosperity, enabling effective global communication for businesses, organizations, and individuals in an increasingly interconnected world.
Who We Are
CCI Group was founded ten years ago, leveraging years of expertise in the justice system to offer Certified Legal Interpreters for the courts. Today, the company has expanded its services to provide interpretation and translation for a wide range of clients, including government agencies, schools, colleges, universities, collection agencies, and meetings and conventions.
The company is committed to revolutionizing language services and how they are rendered in nearly every industry and organization. CCI Group enables governments, schools, and businesses to create, translate, and deliver relevant and localized content to support their mission and vision.
Lifting the barrier and removing the delays in communication with Deaf, Hard-of-Hearing, and Limited English Proficient individuals is another core commitment of CCI Group.
Recognizing that developments in technology and networks require constantly evolving solutions, CCI Group focuses on innovation and pushing technology to provide high-quality services in a professional manner, aiming to exceed client expectations. Learn more about our team.
Our Certifications
Our Core Values
As an organization, we live by “The 7 Habits of Highly Effective People” by Stephen E. Covey and we use an “Inside-out” approach in everything we do. What this means is that we start first by analyzing our internal processes in order to deliver the excellence that you expect in everything we do. This always results in an upward spiral of growth that leads to progressively higher forms of responsible independence and effective synergy among ourselves, our team, and you and your clients.
Begin with an end in mind
Taking charge and assuming responsibility for everything we do is extremely important at CCI Group. Your vision becomes your own so we go above and beyond to make sure that we are looking at all the angles in order to produce the results you expect.
Put first things first
Focusing on what’s important and time management is of paramount importance to CCI Group. By putting “first things first”, we can accomplish all our key goals easily because they will be on top of our schedule and their chances of being missed are minimized.
Sharpen the saw
At CCI Group, we strive for a sustainable lifestyle that affords us time to recuperate, recharge, and be effective in the long term. Our team is always reminded to pay attention to the physical, social, mental, and emotional aspects of their lives.
Be Proactive
Taking charge and assuming responsibility for everything we do is extremely important at CCI Group. Your vision becomes our own so we go above and beyond to make sure that we are looking at all the angles in order to produce the results you expect.
Think Win-Win
This is probably our favorite principle at CCI Group: It is about transforming life into a cooperative field instead of a competition. We don’t try to get the biggest slice of the cake, but rather to find a division that is acceptable to all parties.
Seek first to understand, then to be understood
Empathetic listening provides the platform to understand what other people want rather than focusing only on what we want. At CCI Group, we do our best to understand your issues competently so that we can offer you the best solution.
Synergize
Throughout the years we have realized that quality results come from a combined effort and it doesn’t just happen on its own. This habit of creative cooperation allows CCI Group’s team to develop true synergy and find the best solutions for you and your clients.
Diversity & Inclusion
CCI Group is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
The Center Orlando
We support The Center Orlando, an organization that promotes and empowers the LGBT community and its allies through information, education, advocacy and support.
Orlando Center for Justice
We support the Orlando Center for Justice, a non-profit that offers legal services to those who may not qualify for traditional legal aid but also don’t have enough to pay for a private attorney.
Our Commitment to Gender Equality
“I raise up my voice—not so that I can shout, but so that those without a voice can be heard… We cannot all succeed when half of us are held back.”
Malala Yousafzai
We envision a world where everyone has access to meaningful communication, where everyone is treated fairly and with respect and where all people have the opportunity to live up to their full potential. In order to make this vision a reality, a true commitment and bold action for gender equality is desperately needed from all of us.
At CCI Group, we believe that it is imperative that we all do our part in ending the multiple forms of gender violence and in promoting equal access to quality education and health, economic resources and participation in political life for everyone, regardless of their gender identity.
CCI Group is committed to empowering women and to prioritizing any and all actions that move us a step closer to achieving gender equality in the work we perform on the job and in our communities, and to supporting a legislative agenda that promotes women’s equality. This commitment was clearly manifested at the 2022 CCI Group company retreat called “Better Together”.
From the place where we held our retreat, to the company gifts that were provided, to the speakers that participated, CCI Group made sure that around 70% were coming from women-owned businesses and will continue with this initiative moving forward.
As another sign of our commitment, CCI Group proudly promotes “TheWMarketplace” (an ecommerce site where real women are selling real products). We invite you to support this ecosystem of women-owned businesses and to do whatever is necessary to advance gender equality.